Chief Compliance Officer (VP Level)

Position Summary

Marqeta is a platform for embedded finance. Our modern card issuing platform was one of the earliest enablers of Embedded Finance, starting with On-Demand Delivery, Digital Banking, Buy-Now, Pay-Later, Accelerated Wage Access and Expense Management. We were founded in 2010 to bring much needed innovation to a space that was dominated by legacy players. We came to the market with a sharp focus on card issuing, supporting debit, prepaid and credit cards. We’ve since expanded our solution set and built additional offerings with money movement tools and banking services, so we can give customers the complete solutions they need to build for the future.

At Marqeta, we have defined the modern card issuing category and powered new payment experiences. Top 50 World Most Innovative Companies at Fast Company and a Forbes FinTech 50 award winner, Marqeta had over $160+ billion in processing volume in 2022.  Today, we have around 800 employees and we are certified to operate in over 40 countries. Our extensive partnerships with multiple banks and card networks including Visa, Mastercard, and Discover, and our solutions are used by innovators in digital banking, lending, e-commerce, on-demand services and more. Companies that have streamlined business payments and built payment experiences with our platform include Uber, Instacart, DoorDash, and Block, among others.

We are seeking a highly experienced and dedicated Chief Compliance Officer (“CCO”) to lead and continue to grow a comprehensive compliance function. The CCO will be responsible for designing and managing a compliance management system incorporating multiple levels of responsibility and oversight to meet all relevant laws, regulations and industry standards. The ideal candidate will have a deep understanding of financial services compliance, excellent leadership skills, and a proactive approach to risk management. The CCO will report to the Chief Legal Officer with a direct line to the Board of Directors.

We work Flexible First. This role can be performed remote within the United States or from our Oakland, CA headquarters. We’d love for you to join us!

What you'll do

As a Chief Compliance Officer you will:

• Develop and maintain a robust compliance framework that aligns with regulatory requirements and industry best practices across all geographies that Marqeta operates in.
• Lead the design, implementation, and monitoring of compliance policies, procedures, and controls across the organization.
• Ensure that training, awareness and communications are integrally tied to compliance program initiatives.
• Maintain certifications and licenses as needed to support the business.
• Stay abreast of regulatory changes, assess their impact on the business, and provide guidance and recommendations to senior management.
• Conduct regular compliance assessments, audits, and reviews to identify and map potential gaps and areas for improvement.
• Collaborate with cross-functional teams across all lines of defense, including the business operations first line of defense and other second line functions like Legal and Risk Operations, and third line of defense Internal Audit, to ensure a cohesive and integrated approach to compliance.
• Monitor and provide periodic reports to senior leadership and the Board of Directors on the status of the compliance program, relevant risk exposure, and any trends or significant emerging issues.
• Foster a strong culture of compliance throughout the organization by promoting ethical behavior, integrity, and a commitment to compliance excellence.
• Serve as the primary point of contact for compliance-related inquiries by customers, bank partners, external auditors and regulators.
• Conduct internal investigations and respond to regulatory inquiries or examinations as necessary.

What we're looking for 

• Proven experience (12 to 15+ years) in a global compliance leadership role within the financial services industry, with expertise in relevant regulations and laws.
• Deep understanding of the financial services industry, including experience in consumer financial services, payments, processing, and/ or financial technology.
• Experience in executive and board regulatory level reporting, in addition to managing regulatory expectations within financial services.
• Exceptional leadership and managerial skills, with the ability to effectively lead and develop a high-performing compliance team.
• Excellent understanding of risk management principles and the ability to implement effective controls and processes.
• Demonstrated experience in designing and implementing compliance programs, policies, and procedures.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels of the organization.
• Proactive and strategic mindset, with the ability to anticipate and mitigate compliance risks and issues.
• High ethical standards and a commitment to promoting a strong compliance culture.

Manager

• Crystal Sumner

Recruiter for this role

• Jake Zerbe

Typical Process

• Application submission
• Recruiter phone call
• Hiring manager video call
• Virtual “Onsite” (Round 1) consisting of 4-5, 45 min interviews
• Virtual “Onsite” (Round 2 - Post down selection) 3 - 45 minute interviews (2) E-Team + (1) BOD Member
• Offer!

Compensation and Benefits

• Flexible time off – take what you need
• Retirement savings program with company contribution
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Health insurance premiums paid 100% + coverage for dependents and pets
• Family-forming benefits including fertility support and up to 20 weeks of Parental Leave
• Free therapy sessions, financial coaching, and legal advice
• Monthly stipend to support our hybrid work model